本網站沒有購物車功能所以沒辦法直接下單購買喔；如須購買請來電 ( 02-2299-3456 ) 或加入禾啟官方LINE@ ( ID: @hjhjtw ) 下單購買。
客製化商品，將如商品簡介所標示需要的生產時間去做準備 ( 不包括物流期 )。由於是接單後生產的商品，因此下單時請務必留意可能的製作、物流週期。若是有特別指定的收貨日期或是需求，請事先詢問，我們將根據實際情況作回覆與協助。若未事前連繫者，恕無法臨時協助趕件，謝謝您的體諒與配合！
2.您的公司名稱or個人姓名、E-mail、禾啟客戶編號 ( 新客戶請略過)
請給我們2-3個工作天準備您購買的商品。您的商品會在下單後的 3-7 個工作天送達，若遇節日（如春節、中秋、端午）運送量較大，及遇有颱風過境時配送上較無法符合您所指定的時間，建議提早幾天下單，以免耽誤您的時間。
颱風天或例假日物流公司無法送貨，謝謝大家的體諒 ( 天候氣象狀況則依中央氣象台與各地縣市政府之公告為準 )。
配送範圍：台灣本島各地各縣市 ( 離島地區請洽客服人員)
▸ 現金付款 ▸ 銀行ATM匯款
▸ 貨到貨運代收 – 付現
▸ 重新寄出須換貨新品（換貨）or 進行退款（退貨）
Our website does not have a shopping cart function, so it is not possible to place an order directly, if you want to purchase, please give a phone call (02-2299-3456) or join the official LINE@ of HJ ( ID: @hjhjtw ) to place an order to purchase.
Depending on the color settings of the computer screen, the color of the displayed product will have a slight color difference from the actual color.
Customized products will be prepared according to the production time indicated in the product profile (excluding the shipping period). Since it is a product that is produced after receiving an order, please be careful about the possible production and logistics cycles when placing an order. If there is a specially specified delivery date or request, please inquire in advance, and we will reply and assist according to the actual situation. If you have not contacted in advance, you can not temporarily assist in the rush, thank you for your understanding and cooperation!
Join the membership process
Desktop version: Please click the "Member Login" button in the upper right corner of the page to enter the member registration page.
Mobile phone version: Please click on the list symbol in the upper left corner of the page, then click the "Member Login/ New User Registration" button to enter the member registration page.
How to register as a member:
Click to register as a member using "LINE".
Register by filling in the information using "E-mail" and become a member.
Please prepare the following information when contacting us:
1. You register the E-mail or LINE name of the official website of HJ.
2. Your company name or personal name, E-mail, HJ customer number (please skip for new customers).
We welcome your join and arrange customer service staff to serve you as soon as possible!
Please give us 2-3 working days to prepare your purchase. Your products will be delivered 3-7 working days after placing the order, if the transportation volume of festivals (such as Spring Festival, Mid-Autumn Festival, Dragon Boat Festival) is large and if there is a typhoon transits, the delivery cannot meet the time specified by you, we are recommended to place the order a few days earlier to avoid delaying your time.
Typhoon days or holiday logistics companies can not deliver, thank you for your understanding (weather conditions are subject to the announcement of the Central Meteorological Observatory and local county and municipal governments).
Scope of delivery: Counties and cities across the main island of Taiwan (please contact customer service personnel in outlying island areas)
▸ Cash payments ▸ Bank ATM remittance
▸ Cash on delivery
Instructions for returns and exchanges
In addition to the product is defective or damaged, if the order is wrong and other factors, the goods are all 50% off recycling, you need to pay for the return shipping or send it back by yourself, please read the following before returning.
Please keep the returned goods intact and seal the box, once the goods have been unpacked and there are traces of use, we will not be returned.
If the product is defective or damaged during the shipping process, if you want to apply for a return, please submit it within 7 days of receiving the product.
If you have any questions about returns, you are welcome to send a private message to the customer service staff, and the customer service will ask you to provide the "photos" or "videos" of the goods for confirmation.
Customized products, if not major defects or damage, can not be returned, if you can not accept do not place an order.
Return & Exchange process
▸ Notify us
▸ Customer service to contact you
▸ Logistics to retrieve the goods
▸ We confirms that the returned goods are correct
▸ Resending for exchanged item (exchange) or refunded (return)