購物須知
本網站沒有購物車功能所以沒辦法直接下單購買喔；如須購買請來電 ( 02-2299-3456 ) 或加入禾啟官方LINE@ ( ID: @hjhjtw ) 下單購買。
因電腦螢幕顯色設定不同，所顯示之商品顏色與實際會有些許色差。
客製化商品，將如商品簡介所標示需要的生產時間去做準備 ( 不包括物流期 )。由於是接單後生產的商品，因此下單時請務必留意可能的製作、物流週期。若是有特別指定的收貨日期或是需求，請事先詢問，我們將根據實際情況作回覆與協助。若未事前連繫者，恕無法臨時協助趕件，謝謝您的體諒與配合！
加入會員流程
電腦版：請點擊頁面右上角的「會員登入」按鈕，進入註冊會員畫面
手機板：請點擊頁面左上角列表符號後，接著「會員登入/新用戶註冊」按鈕，進入註冊會員畫面
註冊會員方式：
▸ 點選「使用LINE註冊」成為會員
▸ 使用「E-mail」填寫資料註冊，成為會員
聯絡我們時請您準備以下資訊：
1.您註冊禾啟官網的E-mail或LINE名稱
2.您的公司名稱or個人姓名、E-mail、禾啟客戶編號 ( 新客戶請略過)
我們歡迎您的加入，並盡快安排客服人員為您服務!
配送須知
請給我們2-3個工作天準備您購買的商品。您的商品會在下單後的 3-7 個工作天送達，若遇節日（如春節、中秋、端午）運送量較大，及遇有颱風過境時配送上較無法符合您所指定的時間，建議提早幾天下單，以免耽誤您的時間。
颱風天或例假日物流公司無法送貨，謝謝大家的體諒 ( 天候氣象狀況則依中央氣象台與各地縣市政府之公告為準 )。
配送範圍：台灣本島各地各縣市 ( 離島地區請洽客服人員)
付款方式
▸ 現金付款 ▸ 銀行ATM匯款
▸ 貨到貨運代收 – 付現
退換貨須知
除商品有瑕疵或損壞外，如是訂購錯誤等其他因素，商品一律5折回收，需自行負擔退貨運費或者自行寄回，已告知並請退貨前詳讀以下內容。
請將退貨商品保留完整並封箱；商品一經拆封有使用過痕跡，一律不接受退貨。
如商品在運送過程有瑕疵或損壞，欲申請退貨，亦請於收到貨品7日內提出。
退貨方面有任何問題都歡迎可以私訊客服人員，客服會請您提供商品「照片」或「影片」做確認
客製化商品，若非重大瑕疵或損壞不得退貨，若無法接受請勿下單。
－退／換貨流程：
▸ 通知禾啟
▸ 客服與您聯繫
▸ 貨運將商品取回
▸ 禾啟確認退回商品無誤
▸ 重新寄出須換貨新品（換貨）or 進行退款（退貨）
▸ 完成
SHOPPING NOTICE
Our website does not have a shopping cart function, so it is not possible to place an order directly, if you want to purchase, please give a phone call (02-2299-3456) or join the official LINE@ of HJ ( ID: @hjhjtw ) to place an order to purchase.
Depending on the color settings of the computer screen, the color of the displayed product will have a slight color difference from the actual color.
Customized products will be prepared according to the production time indicated in the product profile (excluding the shipping period). Since it is a product that is produced after receiving an order, please be careful about the possible production and logistics cycles when placing an order. If there is a specially specified delivery date or request, please inquire in advance, and we will reply and assist according to the actual situation. If you have not contacted in advance, you can not temporarily assist in the rush, thank you for your understanding and cooperation!
Join the membership process
Desktop version: Please click the "Member Login" button in the upper right corner of the page to enter the member registration page.
Mobile phone version: Please click on the list symbol in the upper left corner of the page, then click the "Member Login/ New User Registration" button to enter the member registration page.
How to register as a member:
Click to register as a member using "LINE".
Register by filling in the information using "E-mail" and become a member.
Please prepare the following information when contacting us:
1. You register the E-mail or LINE name of the official website of HJ.
2. Your company name or personal name, E-mail, HJ customer number (please skip for new customers).
We welcome your join and arrange customer service staff to serve you as soon as possible!
Shipping Instructions
Please give us 2-3 working days to prepare your purchase. Your products will be delivered 3-7 working days after placing the order, if the transportation volume of festivals (such as Spring Festival, Mid-Autumn Festival, Dragon Boat Festival) is large and if there is a typhoon transits, the delivery cannot meet the time specified by you, we are recommended to place the order a few days earlier to avoid delaying your time.
Typhoon days or holiday logistics companies can not deliver, thank you for your understanding (weather conditions are subject to the announcement of the Central Meteorological Observatory and local county and municipal governments).
Scope of delivery: Counties and cities across the main island of Taiwan (please contact customer service personnel in outlying island areas)
Payment Methods
▸ Cash payments ▸ Bank ATM remittance
▸ Cash on delivery
Instructions for returns and exchanges
In addition to the product is defective or damaged, if the order is wrong and other factors, the goods are all 50% off recycling, you need to pay for the return shipping or send it back by yourself, please read the following before returning.
Please keep the returned goods intact and seal the box, once the goods have been unpacked and there are traces of use, we will not be returned.
If the product is defective or damaged during the shipping process, if you want to apply for a return, please submit it within 7 days of receiving the product.
If you have any questions about returns, you are welcome to send a private message to the customer service staff, and the customer service will ask you to provide the "photos" or "videos" of the goods for confirmation.
Customized products, if not major defects or damage, can not be returned, if you can not accept do not place an order.
Return & Exchange process
▸ Notify us
▸ Customer service to contact you
▸ Logistics to retrieve the goods
▸ We confirms that the returned goods are correct
▸ Resending for exchanged item (exchange) or refunded (return)
▸ Done
